Client Sentiment Monitoring
Real-time classification of client email tone — flag negative sentiment instantly so you can intervene before churn.
Inside this workflow
Overview
**What it automates:** Client email arrives → OpenAI analyzes tone (positive/neutral/frustrated) and sentiment (happy/neutral/upset) → if negative, Slack alert PM immediately. **Business outcome:** Early warning system for churn. A frustrated email is a chance to fix before they leave. This workflow gets you on it within minutes. **Apps & nodes:** Gmail trigger, OpenAI (sentiment), Slack (alerts), n8n conditions **Setup (3 steps):** 1. Create Gmail webhook or label-based trigger 2. Add OpenAI API key 3. Connect Slack **Difficulty:** Beginner-Intermediate (10 min setup) | **Credentials:** OpenAI, Slack
What's included
Quickstart
- 01
Download the JSON
With an active Library Pass, download the workflow file right from this page or your dashboard.
- 02
Import into n8n
Choose Import from File and select the downloaded JSON. The full agent graph appears, ready to configure.
- 03
Plug in credentials
Each integration node prompts for credentials on first run. The setup guide lists every credential the agent expects.
- 04
Activate and test
Run once with sample input, confirm the expected output, then flip the activate toggle.
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Included with any pass
This agent — and every other in the library — comes with a Library Pass. One pass, the whole catalog.
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